Jahmbo

I own a Line6 UX2 interface that works amazing except for the microphone inputs. When I plug my mic(s) in I get almost no signal, extremely low volume. With or without the phantom power active. If I toy around with the gain knob by pushing it down/around the connection comes back for a moment. So it's obviously a hardware issue. I can't justify buying a new interface when it is this one small problem. It is outside of its warranty as well. How can I open this things shell? I've tried gently prying it open from the sides but it is not coming open at all. I can't find anything anywhere else about getting this device open. I am competent enough to fix what is most likely a small sod problem. I just am having major problems getting it open without hurting it.

I recently got the Line6 UX2 Audio interface. I had the interface set up and fully functioning. I went to go and hook it back up and noticed it wasn't working. I have 1 microphone plugged into the 1st microphone slot. I have it set to microphone on Podfarm. I can hear myself talking into the microphone through the interface. Except my PC seems to not be picking it up at all. It shows im getting input and output in POD Farm. I have tried the typical re install, unplug plug in, updates, etc. It also will not work if I try using other inputs such as my piano or guitar.