Hi,
I bought a new Amlifi 75. Just opened the box and it seems to not work. tried 2 different PCs. both win 10 though, but I dont think that is the Issue.
symptoms:
- all 4 tone lights are on, BT light is on (dim though as far as I can tell).
- when I press BT button it does not flash, or change like manual says.
- when I plug in USB cable (tried 2 different ones that work on my printer fine) PC does not make any indication that something has been plugged in.
- when I installed drivers, the software did not seem to know Amplifi was plugged in after the prompt to do so.
- forums saying to start in firmware update mode, hold tone and Tap button while turning on. this doesnt seem to do anything, all tone lights are just on.
- forums say to factory reset, hold master volume and tone button while booting. This seems to have no effect.
- My android phone does not detect a BT device beaconing
- with guitar in, no sound from AMP
I have downloaded updater, but it does not detect anything.
I am an IT manager and been in IT for years, had extensive experience with different devices, firmware updating etc.
Anyone have any idea please?
Thanks!
Brian