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I SO want this to work but it just won't. I'm on to my 4th Variax JTV69 but have had the following problem with all of them. With the modelled instruments in alt tuning modes the bottom E, A and sometimes the D strings will badly distort when playing with hard attack or vigorous strumming. This is particularly noticeable with the Acoustics models. I have replaced the strings with 10-52s but that is the only modification I have made. I have tried all the usual things like re-flashing firmware back to older versions then re-installing v2.0 many times. The problem is across all firmware versions and ALL the JTV variax guitars I have tried. This is NOT a subtle problem! The distortion when playing hard is very noticeable! On my current JTV69 this problem only effects the alt tunings while the standard tunings seem ok. I have tried using workbench to lower the levels of both individual strings as well as the preset overall with no effect on this problem. Could this be due to the higher string gauge causing overload of the piezos??? Are there any other JTV 69 owners out there using 10-52s? (As an aside I also note that the top B and E strings on the modelled instruments are lower in output than the E, A, D and G and again this was on all 4 JTV's. While this is annoying it can be adjusted in workbench with individual string volumes) The local (Australian) importer of Line 6 gear has been incredibly helpful and has tried everything they can to sort out this very illusive yet still unsolved problem. Any clues would be GREATLY appreciated!! Don