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I hooked up my HD500X via USB for the first time tonight. After the initial driver installation (with seemingly no problem) I received an error message when connecting to edit software (see posted pic). As suggested, I disconnected/connected the hardware and started/re-started the software (more than one cycle) with same results. So then I tried to start completely over by uninstalling the Pod drivers. Now when I plug it in via USB it can't find any drivers to install...how cool! So, it won't install or recognize when the Pod is plugged in. Off to a great start! I searched for a similar error code on here but didn't find anything, so hopefully I'm not rehashing something that's already been discussed. I know how you guys love it when that happens. dj