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Found 1 result

  1. Vivek

    Helix hardware reliability

    Hello everyone, I'm considering purchase of a Helix. The posts here and on other media are very encouraging. Jason Sadites is doing a great job in explaining and promoting the Helix! I'm a bit concerned about hardware though since I had a bad experience with Line6 earlier. Many years ago, I purchased an XT Live. I used it only about 5 times. Then one day, when I turned it on, there was a backlight under LCD, some leds on switches but no response to any buttons. Then I searched the forums and found too many people had the "Sudden Blank Screen Syndrome". All had similar situation : Very slight use, sudden loss of response, only backlight and few LEDS on but no other response. It seems that it was a very common affair. http://talk.philmusic.com/index.php?topic=218708.0 ( Collection of various posts on same issue) https://www.diystompboxes.com/smfforum/index.php?topic=91949.0 Since I had purchased the box from another country, It was prohibitively expensive for me to courier the XT back to that country for repairs. I had an expensive but cute looking brick on my hands. There was no repair centre in my country. So I switched to other brands for last 10 years. Now I'm seriously considering Line6 again but am being held back due to the past bad experience. I'm not trying to troll !! ( I have written DSP firmware for some boxes. I hand built many Analog effect boxes in last 30 years. I'm serious) Please be kind to share your experiences regarding the reliability of the current HELIX hardware.
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