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neko077

Usb Driver issue with Windows 10

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Hello everybody!

I kind of have trouble with my amplifi 75, he never have worked as usb interface since the 2.1 firmware version (before with W7 and now with W10, same problem)

When I go to check my windows setting, he appear as a usb device but I got a driver failure message. So I download the latest driver here and instal it but dont change a thing.

Anyone know what it is and how to fix it???

I have tried to join the support team via a support ticket but for a reason I don't know I can't pass the first stage (search problem), I only got a loading logo and nothing change after few minutes.

I have to say that I am french and I am not having the best English ever so perhaps I miss something in the support ticket process???

Well if someone can help with this usb issue, this would be great!!!

 

Nico.

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Finally today the technical support work, so I will came here if there is a solution to help people having the same issue :)

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So, finally, got it!

Like I was thinking, it was a dumb trick :)

The problem was that the virtual memory was setted up too low on windows, so the amp cannot start to be use as a device by the computer. I got to go right click over the computer, go to properties, then go to change the parameters.

So simple that I want to cry :blink:

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On 8/23/2015 at 9:21 PM, neko077 said:
Hello everybody!

 

I kind of have trouble with my amplifi 75, he never have worked as usb interface since the 2.1 firmware version (before with W7 and now with W10, same problem)

 

 

When I go to check my windows setting, he appear as a usb device but I got a driver failure message. So I download the latest driver here and instal it but dont change a thing.

 

 

Anyone know what it is and how to fix it???

 

 

I have tried to join the support team via a support ticket but for a reason I don't know I can't pass the first stage (search problem), I only got a loading logo and nothing change after few minutes. mybkexperience

 

 

I have to say that I am french and I am not having the best English ever so perhaps I miss something in the support ticket process???

 

 

Well if someone can help with this usb issue, this would be great!!!

 

 

 

 

 

Nico.

 

I am also encountering this issue. Dont know why its hapenning.

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If USB is not working on your Windows 10 PC, you might be able to fix the problem simply by updating the USB Root Hub driver. ... Expand Universal Serial Bus controllers section and right click USB Root Hub. Choose Update driver from the menu. Now select Search automatically for updated driver software

Burger king survey

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