bendoerfel Posted August 30, 2017 Share Posted August 30, 2017 after troubleshooting for hours when my helix wouldnt update, and dealing with huge errors like blank screens in update mode and loading screens having multiple helix product logos... I made sure helix editor and updater were up to date and was trying everything i could find on the forums and nothing worked. finally, i downloaded the 2.21 firmware onto my mac and started helix in update mode (power up holding footswitches 6 and 12) and chose the update file on my mac desktop and it worked! Hope this helps somebody! Quote Link to comment Share on other sites More sharing options...
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