athompson533 Posted March 16, 2018 Share Posted March 16, 2018 Hi everyone, I just purchased a Helix LT used on eBay, and it arrived on Tuesday 3/13/18. Everything was great and I've been really happy with the unit so far. The issue is tonight when I went to use it at band rehearsal, none of the footswitch lights would come on. The Tap Tempo button also will not flash even though the option is enabled under global settings. Is there something I'm missing with this or is this unit malfunctioning? I rebooted it multiple times and even reflashed 2.53, but am having no luck. It's a great sounding unit and I'm hoping to replace my bass pedalboard (and potentially preamp as well), but we aren't off to a great start. Any suggestions? Quote Link to comment Share on other sites More sharing options...
jws1982 Posted March 16, 2018 Share Posted March 16, 2018 Do the footswitches still work? It could be that the ribbon cable connecting the footswitch PCB’s has come loose from the main PCB inside the chassis. That’d be the first thing I would check, especially since it’s used and just went through the abuse of being shipped. Quote Link to comment Share on other sites More sharing options...
athompson533 Posted March 19, 2018 Author Share Posted March 19, 2018 The footswitches do still work. Since I got it through eBay the seller has agreed to refund my money and I'm shipping it back to him today. Already ordered a brand new one from AMS with bag. Quote Link to comment Share on other sites More sharing options...
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