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My FX100 will not respond.

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I had upgraded it when i purchased it .  It was a guitar center floor model.  2.0  it seemed to work fine.  now i cannot get my android to link with it at all.  also, when i try to use line6 updater to update it, it is blank.  It says choose device to update. but its a black screen with nothing to choose. no menu visible.  this is getting really frustrating. 

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