craiganderton Posted July 11, 2019 Share Posted July 11, 2019 So far with my preset pack, two people had problems loading the setlist because of a mismatch between HX Edit and the Helix firmware. However, recently someone simply could not get the setlist loaded unless it had already been uncompressed. He was using WinRAR. I have installed other software where the documentation specified using ONLY Windows' built in Zip extractor, and specifically recommended against using 3rd-party unzippers like WinRAR and WinZip. I'm no IT guy, but given that there are a bunch of smart people here...I was wondering if this issue might be a one-off, or other people have encountered it. I do know about the downloads warning on the Line 6 site that says you need to turn off Windows SmartScreen, but I'm curious if there might be more to it that just that. Quote Link to comment Share on other sites More sharing options...
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