Jtummi Posted July 21, 2019 Share Posted July 21, 2019 The update seemingly went off without a hitch, but HX Edit will not recognize my helix..followed all steps exactly, and all i've tried is restarting both helix and my PC Quote Link to comment Share on other sites More sharing options...
HonestOpinion Posted July 21, 2019 Share Posted July 21, 2019 Check the 'Help' ---> 'About HX Edit' entry in HX Edit and make sure it is 2.8. Could be you have a bad link to the wrong version of HX Edit or it did not update properly. You can also try rebooting the computer as well as different USB ports and/or different USB cable. Quote Link to comment Share on other sites More sharing options...
richsg Posted July 21, 2019 Share Posted July 21, 2019 Do you use a different device for your main audio interface? When I did the update it changed my helix to my default audio device and wouldn't let me connect to hx edit, once I disabled the helix and put my focusrite audio interfce back to default the helix connected to hx edit just fine with no issues. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.