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Spider v30mkii connectivity issues

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i just bought a new spider v30mkii and i have 2 problems:


1- iphone X latest OSconnection- no matter what cables i use(tested 3 original ones) the Spider remote app see the V30 only for 10 sec, then i have to reconnect the cable to see the V30 for another 10 sec. 

Managed to perform the update of the Spider V30 using this method and hofully didnt disconnect while updating


2- Spider remote app on PC  doesnt see the internet. Here tried to reinstall, same issue. Also a lots of crashes.


Pretty disappointing for a such a new amp. Does anyone have any clues?

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