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Line6 UX2 Mic input connection problems

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I own a Line6 UX2 interface that works amazing except for the microphone inputs. When I plug my mic(s) in I get almost no signal, extremely low volume. With or without the phantom power active. If I toy around with the gain knob by pushing it down/around the connection comes back for a moment. So it's obviously a hardware issue. I can't justify buying a new interface when it is this one small problem. It is outside of its warranty as well.


How can I open this things shell? I've tried gently prying it open from the sides but it is not coming open at all. I can't find anything anywhere else about getting this device open. I am competent enough to fix what is most likely a small sod problem. I just am having major problems getting it open without hurting it. 

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