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HX FX 4CM seems to neuter the sound


iamlarry
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This is my setup using the 4 cable method.
I'm connecting to a Joyo R-15 Preamp House pedal that is essentially a two channel guitar preamp with 9 amp models to choose from.  It has an effects send and return connectors just like an actual guitar amp.  Under global settings all input/output/fx send/fx return levels are set to instrument level.  I recently downloaded a HX patch from Worship Tutorials into my HX FX.  The patch had no FX send/return block in it.  When I place one in the signal path where I typically do (after compressor, distortion and before modulations and reverbs), I experience a notable volume drop and the sound is much thinner.  I know I can adjust for the volume in the FX loop blocks setting, but it still sounds thin and tinny compared to when the block is disabled.
Would greatly appreciate any insight and suggestions on this issue.  THANKS!

 

Also should add that I tried just going guitar into the input on the HX and output on the HX into the input on the Joyo preamp and that also sounds thin and tinny compared to the 4 cable hookup with the FX loop block not in the signal path or disabled.

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Why do you have everything set to "instrument"? Your Helix send should be set to "instrument" because your preamp expects an instrument level signal at its input (I'm assuming), but it also likely outputs a line level signal from its FX send, so your Helix return should be set to "line". Your preamp also likely expects a line level signal at its FX return, so set your Helix output to "line" also. 

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