HELP. I NEED THIS FIXED FOR A GIG!!!

[atonicmoose]

 

Update: Sorry learned new things

I have an issue with my line 6 spider 5 120. It was working fine yesterday. Today I woke up and it turned on. But I couldn't use the spider app on my phone. What I could do is select my presets through my pedalboard. I could have sworn at some point I smelt something burning. When I tried to turn it off then back on again it didn't work. It's stayed that way ever since. Here are all the issues ... 

 

. The amp port for the Iphone does not work: I know this because the lighting cable works when I use it on another device. 

 

. No sound out of amp: The only sound that comes out is the drum loops,through signal coming through midi cable or aux in. No signal through the input jack.

 

. No sound out of headphone jack: Only slight hissing sound out of headphones when at max volume

 

. Amp back display lights do not work: When I use my flashlight can see that its still displaying images

 

.General lights do not work at all

 

. There's no signal going through the input: I know this because when I plug in my 1/4 cable no buzzing is made when touched.

 

 

Things I've tried...

 

. Plugging the power in and out: I've done this multiple times with the part of the cable that goes into the amp and the part that goes into the amp

 

. I've tried using random buttons or nob: The only thing that works the the drum loop

 

. I've tried installing the latest firmware: I downloaded the latest post on the line 6 website. I'm not sure if it downloads the info from every previous driver

 

.  I've tried unplugging and replugging: I've done this to both USB ports on the back

 

. I've tried banging on it to see if did anything( It did not)

 

. I've tried factory reset: It did nothing

 

. I tried reupdating It: I tried downloading the drivers onto the amp. Every time it's completed I get a quick message saying it failed.

 

Things that do work...

 

. Has power going in. Pedalboard is being powered

 

. Pedalboard can access presets on amp

 

. USB port still works: I was able to install drivers

 

. The drum loops

 

. The display without light

 

. All buttons and knobs .  Buttons, and knobs kind of work(?): Since there is no sound coming out( Except for one drum loop) they don't affect what comes out. When Using spider remote on pc I can confirm that most of the buttons and knobs work. I am able to adjust the presets on my amp with the on board controls.

 

 

I cant find any help online. I'm on a tight schedule. I want to emphasize that I cant download drivers. Even with the little help i've found. You cant get it into update mode by just by holding onto the "AMP" and "FX" Buttons. I need this for the biggest gift of my life. Its in 2 days. Could you guys please help me with this?