UX2 analog outputs not working properly

[FTLOSM]

I have a ux2 and have used monkey to fully update everything, the issue I am having is the analog left and right outputs are not working properly.  My left analog out directly to a KRK Rokit produces no sound, changed cords same silent output - nothing but on the ux2 i see left side meter jumping, and via headphones i hear left side fine.

 

I swap to right analog out (to either krk), and using multiple cords, and I have sound but it's got an overdriven gain type sound with an annoying pop if i go much louder than talking voice levels.  If I put headphones in via the front jack it's clear and tracks are clearly L and R.

 

So I believe something internally has failed and my analog outs aren't working now :(

 

I also have a profx10 soundboard and ran the analogs to the board L/R and same type of thing, left feeds nothing right is distorted and has pops if turned up.

 

I then ran a split cord from the UX2 headphone jack to the board inputs and that worked 100% fine, I can hear left and right separation and no distortion.

 

Has anyone else ever experienced this type of thing before? I've gone thru everything i can find in my soundcard and line 6 stuff but I cannot find anything that is set off like a L/R Balance etc.

 

I even tried different methods of video audio playback (software wise) VLC, Youtube, Windows Media Player all same results, I guess somehow it could be my soundcard but if i just put regular headphones in or pc stereo speakers that all seems to work fine.

 

I haven't even tried to get this open to peek in there to visually see if it's something simple like a wire or jack issue, but if this thing is dying is there another line 6 device i can buy and use in it's place since they don't make this anymore so i can still use my podfarm tones and various "packs" I have bought over the years?

 

 

 

 

[eleneharms]

Hi, I also have this issue. Did you ever figure out how to fix it?