Helix Native crashing when loading non-legacy bass cabinets

[dennis_koop]

I'm using the latest version of FL Studio (v21.02) and the latest version of Helix Native (3.52) on Windows 11. Helix Native crashes every time I load a bass amp+cab, or a bass cab. I can load a bass amp and no crash. As soon as I add a bass cab...instant crash. I can load any regular guitar cabinet (say a 1x10, 2x12, etc), and no crashes. This occurs only on the NEW cabs and seems to not happen at all with the legacy cabs. I noticed it happen with the 1x15 ampeg, 2x15 brute, 4x10 garden and 8x10 svt av in both single and dual mode. 

This crashes the DAW even when no project is loaded and Helix Native is the only plugin running. 

Error generated: 
FL Studio (21.0.2.3399) [64Bit] r27090 has encountered an error and needs to restart. Crash log saved to *folder* Please use Ctrl+C to copy this message and report to support. OS Version: Windows 11 (Version 22H2, OS Build 22624.1391, 64-bit Edition) Exception: Access violation at address 00007FFB0B47174A in module 'HelixCoreWin_x64.dll'. Read of address 0000000000206000 Callstack: 00007FFB0B3E0000:00007FFB0B47174A: HelixCoreWin_x64.dll 00007FFB0B3E0000:00007FFB0B401342: HelixCoreWin_x64.dll 00007FFB0B3E0000:00007FFB0B4020AC: HelixCoreWin_x64.dll 00007FFB0B3E0000:00007FFB0B3FAE11: HelixCoreWin_x64.dll 000000000EF70000:000000000F22D771: Helix Native (x64).vst3 000000000EF70000:000000000F23970E: Helix Native (x64).vst3 000000000EF70000:000000000F55A74E: Helix Native (x64).vst3 000000000EF70000:000000000F55787F: Helix Native (x64).vst3 000000000EF70000:000000000F5577A5: Helix Native (x64).vst3 000000000EF70000:000000000F2465B6: Helix Native (x64).vst3 000000000EF70000:000000000F55E595: Helix Native (x64).vst3 000000000EF70000:000000000F10AD93: Helix Native (x64).vst3 000000000EF70000:000000000F33A1AF: Helix Native (x64).vst3 000000000EF70000:000000000F2A42FD: Helix Native (x64).vst3 000000000EF70000:000000000F316487: Helix Native (x64).vst3 000000000EF70000:000000000F1A57C3: Helix Native (x64).vst3 000000000EF70000:000000000F1A269D: Helix Native (x64).vst3 000000000EF70000:000000000F54F13B: Helix Native (x64).vst3 000000000EF70000:000000000F54F159: Helix Native (x64).vst3 000000000EF70000:000000000F54F159: Helix Native (x64).vst3 000000000EF70000:000000000F552342: Helix Native (x64).vst3 000000000EF70000:000000000F4FC851: Helix Native (x64).vst3 000000000EF70000:000000000F19FD86: Helix Native (x64).vst3 000000000EF70000:000000000F50AF36: Helix Native (x64).vst3 000000000EF70000:000000000F4E79E1: Helix Native (x64).vst3 000000000EF70000:000000000F4E84B8: Helix Native (x64).vst3 00007FFB9EFB0000:00007FFB9EFC8281: USER32.dll 00007FFB9EFB0000:00007FFB9EFC7D41: USER32.dll 0000000058380000:00000000588B213A: FLEngine_x64.dll 0000000058380000:00000000588B21A8: FLEngine_x64.dll 0000000058380000:00000000588B267A: FLEngine_x64.dll 0000000058380000:00000000590FB082: FLEngine_x64.dll 00007FF702CD0000:00007FF702F810FE: FL64.exe 00007FF702CD0000:00007FF702F812A3: FL64.exe 00007FF702CD0000:00007FF702D00976: FL64.exe 00007FFB9E7F0000:00007FFB9E8026BD: KERNEL32.DLL 00007FFB9F310000:00007FFB9F36A9F8: ntdll.dll

[ehaar]

New bass cabs are also crashing Helix Native 3.52 in Studio One 6.0.2 under Windows 11 for me. I usually run with hardware compatibility mode turned off, but I switched it to the default, reimported the 3.5 setlists, and the bass presets still cause a crash. I haven't tried it with the 3.50 release yet, but I did try uninstalling and reinstalling.

 

UPDATE: Falling back to 3.50 or 3.51 fixed the crashes for me. The crashing problem seems to be new in Helix Native 3.52.

[ehaar]

I filed a bug for this, and Line 6 Support said they already knew about it, and a fix will be available in a future release.

[jdsbass]

On 3/20/2023 at 8:25 PM, ehaar said:

New bass cabs are also crashing Helix Native 3.52 in Studio One 6.0.2 under Windows 11 for me. I usually run with hardware compatibility mode turned off, but I switched it to the default, reimported the 3.5 setlists, and the bass presets still cause a crash. I haven't tried it with the 3.50 release yet, but I did try uninstalling and reinstalling.

 

UPDATE: Falling back to 3.50 or 3.51 fixed the crashes for me. The crashing problem seems to be new in Helix Native 3.52.

Thank you! Going back to 3.51 fixed it for me.