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Hx One Librarian doesn't start


gianlucapapa
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I just bought the hx one.

I installed the software downloaded from the main Line6 site to upload the firmware.

When I tried to start it, I got the message on the screen.

I did what I found in the general FAQ

 

The Line 6 Central app cannot be run as administrator on any Windows system. If you experience this error message, we suggest you go to the root .exe file (C:/Program Files (x86)/Line 6/Line 6 Central), right click it, select “Properties”, and uncheck “Run this program as an admin” located in the Compatibility tab.

 

But it doesn't work, I always get the same message.

 

Suggestions? Or do I have to return the product?

 

 

 

Senza titolo.jpg

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  • 2 months later...

Find HX One Librarian/Line 6 Central in File Explorer, right click and open Properties. Open the Compatibility tap. See if "Run this program as an administrator" is checked. 

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  • 6 months later...

I have the same issue and it’s extremely frustrating. I cannot run HX one librarian, Line 6, Central and when I run the Line 6 updater it is just a blank page with nothing shown. I am signed in and I have tried everything that Line 6 has offered and others have offered With no luck.
 

I’m running Windows 11

and I have been over the owners manual more times than I can count.

Is there a mode that you have to put the pedal in? If so, I cannot find that out. I have also watched a few of the YouTube videos on updating but if you can’t load the app, the videos are useless.

 

I have tried different ways to remedy the problem and I have tried the same fixes over and over. One of the suggestions is to write click then go to properties then to compatibility and uncheck run this program as an administrator. The trouble is, it’s not checked in the first place. So I have tried to check it close it try the app but still the same horrible results. If only Line 6 would pay attention to this problem because I see others have the same issue. I have also tried to do the same in the root with no luck.
 

Kind of makes me want to throw this thing out a window. Please help.

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