Pod Go will not start up

[alfred2011]

Greetings,

 

I tried to update to Firmware Version 2.0.  I downloaded the firmware and attempted the update but my Pod Go was stuck on "updating" screen on the unit for almost 30min so I gave up...I regret doing that.

 

I tried restarting the whilst holding down buttons C and D simultaneously, but the Pod Go will not go past the screen where "Will reset, Globals, Presets, IRs..." is displayed in the upper left corner of the display screen.

 

I also tried restarting while holding down buttons A and B simultaneously, but the Pod go gets stuck with a message that reads "Will Clear Globals, Presets, IRs..." on the screen.

 

Finally, I restarted the unit whilst holding down the Page Right button and the screen went grey.  At this point I plugged in my USB cable and started the pod Go Edit Software but the software would not detect my Pod Go.

 

I repeated all of the above procedures after uninstalling and re-installing the Pod Go Edit software but I get the same results.

 

I am at a loss and would greatly welcome some help.

 

Thank you,

 

Al

[somebodyelse]

Download the latest versions of Line 6 Updater and POD Go Edit.

Start your POD Go whilst holding down the 'Page Right' button. Don't worry about the grey screen. 

Make sure your computer is not running ANY background music streaming crap like Spotify. Make sure your USB cable is in good nick.

Plug the POD Go to your computer.

Start Line 6 Updater in Offline Mode'.

Select POD Go, select 'Update from file' and try re-installing the v2.0 firmware that you mentioned you'd downloaded.

 

If it fails to install, download any previous firmware version and repeat the above.

When that installs successfully, close the updater, Switch off the POD Go and do the 'Factory reset' startup procedure.

Plug the POD Go in, start up POD Go Edit - NOT the Line 6 Updater.

FOLLOW THE INSTRUCTIONS.

The update will take about half an hour.

 

Let us know how you get on. 

[alfred2011]

Hello Somebodyelse!

 

Success!  Thanks for the help!  I followed your instructions:

 

1.  I updated the firmware of my Pod to 1.4 with the Updater Software

 

2.  Performed Factory Reset

 

3. Install the latest version of the Pod Go Edit software and used it to update my Pod Go Firmware to 2.0.1.

 

I was in serious panic mode the other day but I'm back in business!

 

Thanks for the help!

 

Al

Edited September 14, 2024 by alfred2011
Forgot to confirm a step (step 2) in the process I was instructed to do.

[somebodyelse]

On 9/14/2024 at 1:02 AM, alfred2011 said:

Hello Somebodyelse!

 

Success!  Thanks for the help!  I followed your instructions:

 

1.  I updated the firmware of my Pod to 1.4 with the Updater Software

 

2.  Performed Factory Reset

 

3. Install the latest version of the Pod Go Edit software and used it to update my Pod Go Firmware to 2.0.1.

 

I was in serious panic mode the other day but I'm back in business!

 

Thanks for the help!

 

Al

My pleasure, mate.

I had a similar situation with my Helix, 20 minutes after I got it. Blue screened my PC, too. I got lucky, rebooted 'em both and it carried on, but they usually don't fix themselves like that. Since then, no problems, but I made a point of making sure I know how to recover it, just in case.

Line 6 makes them so that if an update fails, you can get it working again pretty quickly. I actually deliberately screwed my new POD Go a couple of weeks back, just to prove I could get it working again.

 

Keep on plucking.