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Helix Native program window only showing background and title


ArtieJ
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Downloaded the latest version (3.82), ran the installer.

I have tried with 2 DAWs, Cubase 14 and Studio One 6.

The VST will show up in inventory, drag it to an audio track.  Quick messages say logged in, authorizing, authenticating license, then displays a program window but only shows the funky background with the title Helix Native, and shows my name with sign out option.

At the top where you would load programs there is nothing to select in the drop down box.

 

Not sure what to do next.  Wondering if I missed a step, possible bug, corrupted download, etc. 
Thanks for any ideas or suggestions.

 

 

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