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Helix Floor - Not Being Recognized with inputs & Outputs - HXEdit works but not with StudioOne & Ableton


nyjbarnes
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I bought an KODLIX mini PC. Installed Ableton and couldn't configure Helix Floor as an audio device. I've been using this on my mac reliably for a year now. Converting to Windows 11 seems to be the issue. I've rolled back the driver to 1.97, but no dice. It picks up the device as an "audio" interface, but it has no inputs or outputs.

 

I've logged a ticket with Line6 but they say up to 3 days before a response. I have a gig Friday! 

 

Help! 

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I use  my Ableton in a live operation with my Helix, but I have it connected to a standalone audio interface which is directly connected to two input channels on the mixer.  There is some guidance for doing this through the Helix, but I can't vouch for it because that's not how I use it.

 

https://helixhelp.com/tips-and-guides/universal/usb-audio

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I've been using it as a standalone interface with multiple outs for about a year with PreSonus. I use this to route tracks out of Presonus for live shows. I can't seem to assign any inputs our outputs as the driver doesn't seem to recognize it. 

Screenshot 2025-04-29 130422.png

Screenshot 2025-04-29 130348.png

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