Goochy98 Posted October 4, 2025 Share Posted October 4, 2025 I keep getting the error msg "No device connected" when trying to use/connect to HX Edit. Never had this problem before. Firmware version is 3.71.0 Any help is appreciated. Quote Link to comment Share on other sites More sharing options...
waymda Posted October 5, 2025 Share Posted October 5, 2025 The usual suspects are (in preferred diagnostic order): Drivers - check your machine is upto date with OS (no hints here as you haven't said what OS), uninstall HX Edit, restart machine, full reinstall (download the right Edit for the firmware) USB cable - they wear out so try a few different ones USB port on you computer - even though nothing has changed try a different one USB port on the HX device (you don't say what type) - try a factory reset to see if its firmware related first - and try a different computer if possible If none of that works then its likely the port on the HX device requiring a service centre. 1 Quote Link to comment Share on other sites More sharing options...
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