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Help! audio crackly from Macbook to Helix stadium.


fody80
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Hi everyone. I'm having a problem with my Mac. When I listen to music, either for recording or practicing, the audio comes out crackly, scratch!I use a Helix Stadium like audio interface with cable.  I usually use YouTube, but Spotify also gives me the same problem. Even with Logic Pro, nothing changes. How can I fix it? with bluetooth everything works perfect. Everything is update. Thanks.

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Hey, Fody80! Could you tell us a little more about your setup? The quality/speed of your USB-C cable might be the issue. I am not experiencing any playback issues (Logic, Youtube on Chrome Browser, and Spotify app) on my Mac mini, or macbook pro with the USB-C cable that comes standard with the macbook pro for charging. I believe it is USB 2 (2 meters). Are you running at 48kHz?

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  • 2 weeks later...

I am having the same issue.  I am using the USB-C cord that came with my Macbook Pro.  Helix stadium is up to date.  I get a recording signal in Logic Pro, but when I play back it is crackly, horrible sounding.  Similar to what fody80 described.  Any suggestion is appreciated. Cheers!

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