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Uploaded custom-tone presets not passing signal in my POD HD Pro


rootsrocker
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I've just started trialling some of the presets to be found in the custom-tone library.  Uploads into my POD HD Pro are seemingly successful, but for some reason the bulk of presets aren't passing signal.  I'm having luck with maybe one in four.  Not sure what's going on.

 

A quick troubleshoot and I can see i'm using the correct file types (well, I think I am - .h5e, .hbe or .hre... mainly .h5e due to the bulk of presets available), they're uploading into the Pro just fine, inputs and outputs are correctly designated, other custom-tone users are giving the presets decent reviews (indicating it's working for some), but select the patch and strum a chord and i'm hearing nothing.  And VU meters indicate no signal is passing at all.  Hmmm.

 

Can anybody lend me some assistance here?

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