Hi Guys,
I bought my new POD HD 500X about a week ago, and since then i encountered a blue screen issue which happened twice already.
The issue occurs while plugging out the POD USB cable from my computer.
This makes me very nerves since the main reason i bought the POD HD 500X is for recording and mostly using it with my PC..also i'm worried those errors are causing damage to my PC.
Here is the error i got from the blue screen (shared from blue screen viewer):
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Dump File : 012515-18158-01.dmp
Crash Time : 1/25/2015 10:21:09 PM
Bug Check String : SYSTEM_SERVICE_EXCEPTION
Bug Check Code : 0x0000003b
Parameter 1 : 00000000`c0000005
Parameter 2 : fffff800`02ed415e
Parameter 3 : fffff880`0dd7dcb0
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+76e80
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.18700 (win7sp1_gdr.141211-1742)
Processor : x64
Crash Address : ntoskrnl.exe+76e80
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\012515-18158-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 321,248
Dump File Time : 1/25/2015 10:22:37 PM
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Here is my computer (desktop) settings:
windows 7 64 bit Intel Core i5 4690 3.5Ghz 6MB L3 Cache s1150 Asus H97M-PLUS G.Skill Ares 2x4GB DDR3 1600Mhz Asus GTX750 Western Digital Caviar Blue 1TB 64MB 7200RPM Sata III
I tried asking line 6 support but they didn't respond..please if you know what's causing this and how to solve this issue let me know, Thank you.