Hello!
Don`t k now if this helps, but I had this similar error and I got it fixed by doing the following:
Uninstall Helix Native (with your normal windows "remove program" uninstall. You should find uninstall helix or something similar)
Press Windows+R then write %appdata% and enter. I deleted everything from there (except the IR folder)
Reinstall Helix Native.
This did it for me.