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  1. Yes, I checked that already *edit: Halleluja, it works now :D, I updated to iOS 9.3.2, which was released a few days ago. Thanks to all for your help!
  2. Yes, exactly. I did this over and over again. The connection over bluetooth seems to be no problem. In the bluetooth settings the firehawk FX is connected. But the remote app shows Device not connected. I can't control anything over the app.
  3. Ok, I did a complete reset with my iPhone and with my Firehawk and switched off the Wi-fi. It doesn't work. Is there more than this normal reset by pushing the Tap and the Volume knob together?
  4. Unfortunately the same error message. The app tries syncing, but shows "Device Not Connected" after 2 seconds.
  5. All I did was a reset ("Erase All Content and Settings") in the General options section. After that I restored all apps and settings from my iTunes backup. I'm not sure if it installed a software update during this process.
  6. Thank you for the fast response! I tried to re-pair the devices and to re-login in the app, but still no success. :( See screenshots
  7. Hello, as stated in the topic title, the firehawk remote app always shows "Device Not Connected". It's strange because the device (with the newest Firmware version) is properly recognized and connected in the bluetooth settings with my iPhone 6 (with newest iOs version). What I don't understand is that the connection was no Problem a few weeks ago the first time I tried out the app. And now it's not working. I almost spent a whole day to figure out the problem. This is what I already did: --------------------------------------------------------------------------------------------------------------------------------------------------- To pair the AMPLIFi/Firehawk with your Bluetooth device: • Enable Bluetooth on the device you would like to stream audio from. • Put the AMPLIFi/Firehawk into ‘Pairing Mode’ by pressing and holding the Bluetooth button located on the upper left of the top panel. It will begin to flash quickly to indicate it is in ‘Pairing Mode’, and the Master Volume knob’s LEDs will change from solid red to flashing white. • Within the Bluetooth options of your mobile device, an entry for ‘AMPLIFi/Firehawk’ will appear. • Select the ‘AMPLIFi/Firehawk’ entry and pair with it. The Bluetooth LED will stop flashing and become solidly lit blue. • Your AMPLIFi/Firehawk is now ready stream audio from your device and work with the Remote app. On iOS devices, you can reset network settings by tapping Settings > General > Reset > Reset Network Settings. Note: This will reset all network settings including: previously connected Wi-Fi networks and passwords, recently used Bluetooth accessories, VPN, and APN settings.
 After the iOS device has reset you can try again to re-pair it with your AMPLIFi/Firehawk. -------------------------------------------------------------------------------------------------------------------------------------------------- I also did a reset with the Firehawk FX to get the factory settings. I did a complete reset on my iPhone. I used an iPad mini from a friend and it worked. I hope you can help me somehow. -- p0lar_light
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