pitoguitarra

None of the manufacturer's recommendations fixed the problem. Considering that it appears to be a connection problem with Line 6's servers, I tried something simple: I disabled "Date Time via Wifi" and setting the time/date manually, and boom! It fixed everything instantly! Incorrect time zone prevents connection to Line 6 servers.

Sharing this because I went crazy trying to figure it out, and maybe it’ll save someone else some time. A few days ago, I tried logging into Line 6 Helix Stadium, but the QR code never appeared. The manual login didn’t work either. To make things worse, the HX Stadium App kept crashing, and I couldn’t update it from my computer or through Line 6 Central. Ironically, those were the two options the manufacturer recommended when I contacted support. Since I work in tech, something didn’t add up. Everything pointed to the app not connecting to the server, which explained why the QR wouldn’t generate. Then I thought: “What if it’s the time zone?” I tried something simple: Disabled automatic time synchronization Set the time manually And… BOOM! The QR popped up instantly, and I was able to log in without any issues. Hope this helps someone out there.