I have a Variax 500 that I have never had an issue with in 12 years. I giged with it heavily and never had any issues with it but about 3 years ago I bought a Gretsch Brian Setzer and a Dipinto Galaxie and stopped using the Variax due to thinking the guitar in comparison sounded tinny, not balanced and sterile. I needed a guitar recently to play a song tuned down a (step 2 frets) so I pulled out the Variax again. I read on a forum somewhere someone suggested Elixir poyweb strings which are nickel and coated and WOW instantly it sounded like a new guitar ,The tinnyness was gone it sounded like my other guitars in quality of sound BUT balance was off and output was to low now with coated strings so just like Amsdenj I adjusted string balance but ear listening to all the models and raised pickup level to + 2 and model output to +5 . This guitar rocks now. I have a Gretsch, Rickenbacker, Fenders , and acoustic to compare the Variax to and I tell you if you just listen the Variax really sound great in comparison in some cases better then the real guitar. So my advice is to try Elixir poyweb strings and adjust balance and pickup and model output. Oh by the way I play clean performing Rockabilly, Surf instrumentals, 50's and Sixties rock so there is no distortion masking the Variax's sound and that really shows the quality of the sound coming out of the Variax