I'm brand new to the Variax and was thrilled to receive my new JTV69 a couple of days ago. After charging the battery I gave the JTV69 a run out on the first evening and everything was fine - model selector knob lit up and switched perfectly between the models, alternate tunings worked etc. Unplugged it from my amp overnight. But when I came to it the next day it was dead. I thought it might be the battery so recharged for a few hours and replaced - all four green lights are coming on at the back when I test so that looks OK. But the model selector switch and tunings still aren't working - it's like they're dead. It plays fine through the normal pickups however.
I've looked through the forum and seen the tips on sticking a bit of paper into the end of the knob - that hasn't worked.
My question is this: as I'm getting no "life" at all from the Variax functions, might a restore/flash refresh work? Or does that only work when the basic modelling functions are already working and there are other problems? I've (obviously) not done this before, but have seen the instructions on doing this through Line 6 Monkey on the site.
I've opened a support ticket about the problem but no answer yet and I just want to do what I can to get it working over the weekend. Any advice on this (or indeed any other bright suggestions) greatly appreciated! Many thanks.