I have the same problem. i have the extra hd packs too. emailed them and the solution is I have to ship the fbv to line 6 for them to fix, and it cost $90 per hour because I bought the fbv used. or they will give me a near authorize line 6 service center to bring it to. this is the actual message : Yes, there may be a charge for repairing the Shortboard MKII since your board was purchased used and is not under warranty.
We usually charge $90 per hour for repair labor, plus parts and shipping back to you. Depending on how long the repair will take will depend on your costs. Please let me know if you would like to proceed. I will need to forward your ticket to setup the RMA first.
Line 6 POD HD PRO X + SHORTBOARD MKII + EX-1.