Getting the metaI shield off is the worse bit ,it is in two parts, I left it off until the fix was well proven . I would NOT remove the caps , just systematicly reflow each leg of all components in the vicinity, make sure you use liquid "no clean" flux and a nice needle point iron, hot air is too hit and miss. If you want to replace any surface mount can caps (no need) twist them with pliers and they snap off niceley ,do not attempt to desolder as the solder pads will be damaged or rip off the board. I think the cause of the fault is that it is easy for input jack plug put direct leverage stress on the board with use and abuse, maybe 90degree jacks plugs would stop this in future. Good luck ,let us know how you get on .