I cannot get the wrench to go any further, i can see it's in the hole. It's definitely not tight. Here's some pics of the official wrench in the hole https://imgur.com/a/cvpTBIv
Also a longer video clip. I'm finding it really difficult to believe i'm doing this wrong. The wrench goes in the hole effortlessly and has a LOT of travel, but it doesn't rotate fully because the hex angles hit the walls of the nut. In any case i don't think this is how it's supposed to be.