Unorthodoxic

I'm more inclined to think about saving up for a new neck rather than spending time messing around with this one. Just noticed another small error in it today. Looks like there was an error in making the cuts for the frets. Doesn't effect the playing, and I guess I am nit picking, but I kind of expected a little bit better.

Okay so I got the guitar setup and I've been playing it for a few hours. The action is still higher than I'd like around the 12th, and very low near the nut but I'm able to live with it. Perhaps in the future I'll see about getting the nut replaced to make things a little bit more even action wise.

The guitar is currently getting set up by someone who was recommended to me. He seems to know his stuff and reckons he should have it done tonight. I'll post an update when I get it back later. I got the impression he was reluctant to work on the guitar, and basically said that for the price it should have been setup properly in the first place. The neck isn't warped and the frets are okay (perhaps one is a little out, but nothing major).

So I took the guitar down to Moran's guitar shop (http://moransound.com/) to get it checked out and setup. The owner's recommendation was to send the guitar back :unsure:. Not sure what to do or where I stand now. I'm no expert on guitars and this is the most expensive guitar I've ever played so I don't know if my expectations for the action are too high. I don't think I can start quoting distance selling regulations as this is now the eighth day I've had the guitar. Also regarding asking for a partial refund to cover the cost of a professional setup, I purchased the guitar on finance so that's probably not an option either. Here's how it looks now after a minor truss rod adjustment. Nut: 12th fret:

"I have had a look at the photos you sent and looking at the string heights they look Pretty standard but obviously I have’nt actually played the guitar. As far as set ups go its not usually a service we offer on mail order guitars as sending the guitar Back and forward can result in the set up dropping out, if you have lowered the bridge and its Producing fret buzz that usually indicates that the set up was correct in the first place and your lowering It to low." Was the reply I got.

Yup, Soundslive. They've been good to deal with so far so we'll see how they are now. I'll post an update as to what happens.

Thanks for the help. The case the guitar came in had a tear, from what I assume was one of the tuners: Do you think this could have had any effect on the neck relief? Makes me wonder how bashed about it must have gotten in transit. Yup brand new. Ordered online from a store in Newcastle, too far for me to pop up there and get it set up, but I've sent them a message so we'll see what they say.

New JTV-69 owner here. Just wondering if this is normal for the JTV-69s in that the action near the nut end of the neck is very low and yet towards the bridge it is very high. Lowering the bridge with the included hex keys just results in fret buzz and I can't alter the saddle height due to a missing hex key. Nut end: Bridge end: