Hi guys, I've been happily using my POD HD500 trouble free for at least 5 years - until a week or so ago. I've got pretty bad eyesight so I only ever use the POD HD500 Edit program for working on presets. I'm on PC running Windows 10 with the latest release running. All patches are applied automatically.
I went to adjust a setting after not having edited anything for a month or so and when I tried to alter the order of the FX, drag and drop no longer responds. Everything else is fine, like adjusting volumes, tones etc. using the mouse. If I select an effect block, the black arrow appears above it, but if I try and drag that block, the arrow disappears and nothing happens - no vertical bar to show the new location, the block stays put, nothing. Drag and drop Is working fine in Windows and other apps.
I've tried:
changing the mouse (bought a new one)
changing the USB cable (bought a new one)
Uninstalled and reinstalled the editor several times
Reinstalled the drivers and all components are up to date
Changing USB ports
And I don't connect via hubs or boosters. Straight in.
I've got a ticket raised with support who have been trying to help, but seem to be at a loss as to what's wrong. Any suggestions are gratefully received.
Thanks all.
Keith