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ReverendLove last won the day on March 24
ReverendLove had the most liked content!
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http://blog.klangschaft.de
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Cologne, Germany
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Line 6 Central is not necessay because the Helix App does the firmware update fine with usb. Interstingly my Line 6 Unit was on 1.3.1 abd said it was up to date. - I guess it was not stored on the dedicated web space then. Anyway. You are right. It was at least a bad communication attitude by Line 6 letting me been not informed for months. RL
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Solved! The issue "Helix Stadium Bulk Tramsfer" is fixed finally with version 1.3.2. No crashes om connecting the app or Line 6 Central via usb, no "Unknown Device" in device manager. Line 6 Central got stuck trying to update. But probably I wasn't patient enough. L6C did not give any feedback. Firmware update with the Stadium Application worked fine. Actually the firmware update 1.3.2 did not work with self update yet.
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On windows 11: The issue "Helix Stadium Bulk Tramsfer" is fixed finally. Mo crashes om connecting the app or Line 6 Central via usb, no "Unknown Device" in device manager. Line 6 Central got stuck trying to update. But probably I wasn't patient enough. L6C did not give any feedback. Firmware update with the Stadium Application worked fine. Actually the firmware update 1.3.2 did not work with self update yet.
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There is no solution for the "Helix Stadiu, Bulk Transfer" issue but an intervention by Line 6 itself. My Sradium's screen does mot exactly look like your image. It only has a kind of very small blinking cursor that vanishes when the Helix logo shows up. Istromgly recommend: If you didn't already, - make a support ticket for your issues. Here are only users of Line 6 gear amd this is no official support.
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- line 6 central problem
- full owner’s manual.pdf
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Regardibg "Helix Stadium Bulk Transfer" - The reason users don't mention it is the fact tmat the WIFI connection works more or less. So they aren't aare of this issue. Look here For 2.: Line 6 Central is only for updating firmware but won't work with the error above. Stadium App is the remote app for Helix Sradium where you can do nearly everythind you can do on the unit's touch screen. For 6.: You can omly use one interface with ASIO on Windows.
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- line 6 central problem
- full owner’s manual.pdf
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Got an email today from Thomann: Estmated delivery September 15th 2026
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No, I dom't think you're acting neurotic. Who am I ro justify here... Probably I am a little bit pedantic but such odditiers can steal my sleep for days. On top of your described actions I searched snd removed everrything with "Line 6" in its keys or values of the registry. I analyzed all setup logs and driver inf too. Also I set up two new vanilla systems... No chance!
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I am aware of announced but not yet implemented features. I am fine with it. But this here is a dirrerent story. It is very simple: I want a unit that works as announced. At least Line 6 has to acknowledge this bug and to estimate when there will be a solution. These are fundamrntal rights as a customer. Just an example: I buy a new car and I realize that the front lights do not work. The car dealer says after my compaimt: "Well, but the car works. just don't drive at night or use a pair of pocket lamps from Apple." I am not that obsequious person who is fobbed off so easy by so called workarounds. Acceptimg this in my book is simply cringingness.
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Thomann writes 11-14 weeks...
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No they aren't. I neither did get a satisfying answer to my regarding ticket nor am approval as bug on the part of Line 6. I am still waiting and will send the unit back shortt time before wasrrnty expires if that issue will not be fixed. On my home planet we call this attitude of Line 6 embarassing stone wallibg. My analysis for a lot of days led only to one conclusion: This is a bug in the driver. Well. I am a retired programmer (COBOL, C, C++, ASM, Python, Java, PHP...) and developer too and used a lot of OSs especially windows since the 90s. I know what I am doing. But I would even be glad someone showing me a solution while provinhg me wrong.
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Even the last update (1.2.1)changed nothing. This severe bug still exists. I abalyzed the regarfing inf file (L6WinUsb.inf) for the usb control driver. This thing hasn't been chabged since 07.07.2025, I even did not get any replies to my submissions in my "support" ticket since 29th of December. C'mob folks - this is simply pathetic.