tramer76

Thanks for the replies guys. Just having a really hard time believing this kind of damage could have occured considering the well-padded Line 6 gig bag and the all of the bubble wrap and air bags. I've sold about 15 guitars, including basses since 2004 on Ebay and never had a broken headstock, or any type of damage for that matter Either UPS drove a truck over this thing, or the buyer decided he didn't like the guitar and took the easy way out (snap!). I'll have to sit tight until UPS gives me the verdict, but its somewhat good to know the damage could be fixed, although I certainly don't have the funds right now to do so.

So after a lot of debate I decide to sell my beautiful JT 59 Tobacco Sunburst variax guitar on Ebay. Long story short, The guitar was sold and I natuarlly needed to ship it to the winning buyer. The guitar was placed inside the included Line 6 gig bag, the gig bag was wrapped with plenty of high-quality bubble wrap, and I also used plenty of those little air bag mailers to fill in any spaces to make sure the guitar couldn't move around inside the box. The box and packing materials were the same ones Sweetwater Sound used to mail me the guitar back after a recent tuneup on October 16th. The package was picked up by UPS, and I also made sure a signature was required on delivery. Buyer signs and receives package 4 days later, and then he emails me the same day saying he is really excited that the guitar arrived, but that he didn't open it yet. Later that day, he sends me pictures of the guitar inside the gig bag with the headstock completely broken off the guitar (see attached photos), and demands I address the issue. Paypal orders him to ship the guitar back to me. I have received the package and have filed a damage claim with UPS. The guitar and package are currently scheduled for an inspection. So for now, my big question would be, with the guitar having a set neck, can Line 6 or someone else fix this type of damage, and would it be worth the cost? Thanks for reading.

Having the exact same issue Roryac, extremely frustrated, not sure what to do. I can only reinstall, restart, unplug, and plug back in so many times.