I am having a similar problem (I think). I have just taken delivery of a UX1 and have installed it as advised. ie I've created an account and registered the POD. I've downloaded the 2.55v of POD Farm. I've run the POD Farm CD. Restarted the computer. Plugged the POD directly into a usb port on my PC. Launched the license manager and this is where I run into trouble. First up it gives me the message "Download failed (Code80002049) Sockets: Connection reset".  I have no idea what that means but I "OK"ed it, unplugged the POD and re-plugged it to see if that helped. However, under devices it only offers "My Computer" and not UX1, which I presumed it should, from the License Manager tutorial. I tried to scan for devices, but it only finds My Computer. I've authorised it anyway, but when I try and open POD Farm it tells me there's no license found and that I'm only using a trial version. I haven't tried a guitar through it yet as I want to get the full version up and running. I am running Avast internet security. Please don't tell me I need to turn it off?... :{ Your help with this will be greatly appreciated and may even save a marriage...... Thankyou