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tptptp

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  1. Compressed air worked for me. I was skeptical. It's been a few days and it's still ok. Simply pulled the headphone volume knob up and off the pot. There's a small hole to the left of the pot shaft where it emerges from the panel. Shot the compressed air in there and bingo! Have to think that the hole could be the source of the trouble. Should I put some tape over it to prevent debris passing through? Can't think of a downside?
  2. Been struggling with a similar issue for a couple of days. Turns out the issue was the Helix global settings -> USB in 1/2 destination. Had it set to XLR, but nothing connected to the XLR outputs. Changed it to multi and I started hearing output in my headphones.
  3. Agreed. The lack of Linux support is disappointing. I'm really enjoying my Helix. It's a huge step up from the HD500. I got excited when I read that the Helix would be USB 2.0 class compliant. Unfortunately, under Ubuntu Studio it appears as a USB device but that's all. It's not seen by ALSA and Jack fails to connect. I don't mind booting into Windows to use the Helix Edit app, but come on Line 6, I'd really like to record direct from the Helix in Ubuntu. At present, I have to run the S/PDIF output into my existing USB 1.0 compliant sound card. I can understand that Linux is not a priority. If that's the case, how about providing the open source community with the information required to write our own driver?
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