Samboway

Hi there. Yes they informed me it was a physical issue with the motherboard and had replaced it and since then I’ve had no problems. Hope that helps.

I had the same problem as people are recently posting on here and the problem was down to faulty hardware. I sent it back to Yamaha via guitarguitar who I purchased it from shortly after they were first released. Since then it’s been absolutely rock solid. I’m of the belief that a batch were made with faulty motherboards and these all need replacing as mine was.

I took mine for the first time out ever to a gig yesterday and it simply won't turn on at all. Back to the dim lights. And I tried 4 power sockets and 3 different plug cables. Hands down the worst product I've ever bought. How it can be made by the same people who made the pod and Helix which have never given me any problems. I'll be taking it back yet again to the store I bought it from and demanding it be replaced or repaired for free via Yamaha.

I'm having exactly the same issue. Amp is 13 months old and has given me quite a lot of problems from a bluetooth perspective with iOS devices and has always had issues with updating to the latest firmware version released. I've raised a support ticket and will feed back any updates I get from that. Interesting to know I'm not the only one who has been having this issue. I wonder if there's a batch of amps from initial manufature that have some kind of hardware issue with them?