gsharp9

This verification system for this software is the dumbest thing ever. Regardless of what anybody tells you it does not work as they say it will. This cannot be an actual usable product until they change this idiotic verification process

I finally got my refund after months of continuously proving that the bug was never fixed.

there is no fix that truly fixes this problem. It's bizarre to me that Line 6 has not handled this. I have even worked with Apple on this glitch... it's all in Helix. They should have created a different way to verify the product from day one. It is poorly designed on that front. there are ways to use it and keep it from crashing, but it limits full functionality if you are not connected to wifi. i finally, after MONTHS of trying just went to a full floor model and completely took it off all my systems.

this is completely absurd.... SERIOUSLY !!! The problem most of the time is that Logic is looking for wifi (phoning home) for some reason. even if it plays nice with Logic, if you turn off wifi and open the plugin, you are doomed. This is on Line 6 - NOT APPLE. THEN .... yesterday i get this absolutely stupid response from line 6 support, and i quote.... I agree with you that this is something that should be resolved. I would like to help you further, but unfortunately I don't have a solution for you right now. You may need to wait for the next update to become available. This is an issue that I've seen with other Mac users, and right now we don't have a fix available. DUBFOUNDED! really???? This is the response???

the problem is with Helix Native. it happens in external plugin hosts, it happens in Logic, it happens in reaper. This is not a mac problem. tried on multiple platforms.... same outcome. this need to be fixed immediately. For now i have a $400.00 coaster that can't be used in any live setting.... or at all G

it's still happening with my setup... the exact opposite of what i was just told in my support ticket.... NOT GOOD!

hey guys, this problem is directly related to your wifi network... it crashes anytime there is not a valid connection. I've got a few tickets going on about it. They say that it should not happen once it has been authorized - not exactly! I'm running a few more tests tonight and i will relay my experience. Gsharp9