I see others had an update problem too, but my Helix seems bricked! It gave me an error message and said the firmware failed to install and to reboot, which I did. Now, I get a flashing screen that flashes "Helix Rack" over the "Helix" text and other nonsense. The Line 6 updater no longer recognizes the unit and I've tried holding down the various reset procedures but with no luck. Need some help on this one!