Same problem here.
Running Mojave on a 2015 MBP 13" Retina and Mac Mini 2018.
I have been drooling over the Helix floor board for weeks now. Reading reviews and forums only to find opinions praising the sound and others saying it still sounds digital and fizzy like most modelers are plagued with.
I currently use Amplitube 4. S-Gear, Bias FX 2 and some POD farm stuff. (Oh, also have an ancient Digitech GNX 4 not seeing much use these days)
That being said, I was a former tube snob for over a decade.
Anyway, I decided to download the Helix Native 15 day free trial to decide for my self with my own gear and playing style to see if the Helix is as good as I was hoping it was.
Day 1)
Installed Trial and loaded it yup into Logic Pro X and Mainstage through a Focusrite Scarlett 2i4 and KRK 100 W monitors (My normal "desktop" gear) and started trying out some of the factory patches and get a feel for the gui.
After playing well into the night and still had not found anything that blew me away and wanting to drop $1600 + tax called it a night.
Day 2)
Spinning Wheel in both Logic and Mainstage.
Came to the Forums here, tried all of the suggestions and the ONLY one that worked was logging into a new guest account. This is BS that this has been going on as long as it has and gives me concern about the quality of coding and support at Line 6 in general.
I still have not found any patches (Factory anyway + some Ownhammer IR's I have) that are compelling me to pull the trigger on the Helix hardware at any price point but I need to dig much deeper than I have so far.
The most authentic to me is still S-Gear and not by any small margin. The sound and playing dynamics are just more accurate in my opinion.
This locking up is apparently tied to the authentication system somehow reading this thread.
Another fine example of the "Pirates" are having fun playing while the paying customers are left paying the price of a broken copy protection scheme.
RiffRaff
