I just bought the HX Stomp XL. It has no factory presets. I did the hold down 1 + 2 and that didn't work. I did the hold down 2 + 3 and that didn't work. I downloaded the Line 6 updater and connected via USB. Firmware update. Didn't work. I went to Global settings and did a Factory Restore. Didn't work. I registered a Support Ticket. 3 days to wait. Instead of waiting three days I'll be returning this piece of junk to the store.