kennymorris2

Why would someone recommend doing a factory reset? we will loose all our sounds. If we could back up then, no problem however, the problem is that we cannot perform a backup, HX-Edit nor the update will allow me to perform one and I don't want to lose my sounds. I have never had an issue updating the Helix before, why now? is there a bug in the update? I don't have any 3rd party downloads on my Helix I run win 11 not that that should made any difference.

I am having the same issue, my Helix Floor will not back up either through the update link or via the HX-Edit. I have nothing installed that shouldn't be but cannot update from 3.60. I have the latest 3.70 HX-Edit?? If I select File and Create a backup.. absolutely nothing happens If I select Updates available and this opens Helix Floor Updates and tells me Helix firmware 3.71 is available ..... If I select update now, this takes to to a screen that tells me Step 1 Create backup, If I select OK I get Backup dialog failed to load. Click to retry, from there nothing happens.

Thanks Darrell, But I'm none the wiser........ both the Amp and the FX Unit have a single Send and Return 1/4 jack Can you please explain in simple talk what goes where? My FX unit has an input (for the guitar) then a single send and a single return on the rear marked EXT LOOP.

Hi all, I have a Vetta ii head with a 4 x 12 angled cab and a Long board , I play various guitars through a Boss GT 100. Can any one please tell me how to connect my GT100 using the effect loops? The manual tells me to use Y cables but in the diagram it dictates an effect unit with a left and right input and left and right outputs ..... the rear of my GT100 has a Ext Loop Send and Return I am trying to have no other effects other than the GT100 as all my sounds are pre set and its soooo easy to drag n drop sounds onto the GT100 Sorry for being a biff...... its my 1st Line 6 I usually use Marshalls and connect direct using the bypass Kenny Doc1.doc