Please ensure Javascript is enabled for purposes of website accessibility Jump to content

ofp2079

Members
  • Posts

    51
  • Joined

  • Last visited

Community Answers

  1. ofp2079's post in Power Button unsoldered was marked as the answer   
    Got the Helix back from repair center, after 6 weeks out.

    They have changed the power switch and power supply, and it does work fine again !

     

    But I'm a bit upset because they have sent the unit back directly in its original box with no surrounding protections, just the black tape to mask the parcel. Crazy !

    Of course the box arrived damaged on the sides.    

    Originally I had sent the Helix to Woodbrass inside a box in a box like Russian Dolls with lots of filler and stuff to keep it from moving as they request it in their instructions by the way.

    As everyone knows how these packages are being processed during shipment the least I can say this is very unprofessional and surprising  from the shop.

    Anyway story over.  Installed the 1.10 firmware, and the new app is amazing. Good to be back in the community ;)
×
×
  • Create New...