Hello everyone, pleased to meet you.
As a proud owner of a new Helix Rack I'm sure I'll be here quite a bit.
But to start with I have two problems that I'd like some help with please.
Firstly, I have HX Edit installed. Version 3.01 Mac Pro OSX Yosemite 10:10:5
My new unit arrived with Firmware Version 2.2 something, so I updated it yesterday expecting it to go to version 3 at least but its only at version 2.92 and HX Edit says there are no updates available, as does the Line 6 Updater program?
Perhaps someone can suggest what I can do please?
Secondly, I'm using Logic Pro X 10:10:2 and the input levels from the Helix are quite low when I'm plugged in to my JTV 59 via ethernet.
The levels are a tad higher when on magnetic pickups but still not what I would expect (compared to my old FocusRite unit)
I can turn the output up a tad on all presets but still not enough to have a comfortable level in Logic. i.e. however hard I play I can't get to 0db.
Any ideas on that one please?