Hello there. I have one "stupid" beginner question. If I receive my new Helix, with the firmware version 1.05.6 for instance, do I have to do ALL the firmware updates until 2.12? Or do I do directly version 2.12.
I received my Helix floor unit in January, started doing the updates following the instructions given on the site, and it got "bricked" - didn't respond to anything (I tried all the buton/restart combinations. Even in Manual Update Mode it didn't reacted).
I sent it back to the store in Germany (The guys from Thomann are very nice and responsive), for service or replacement. They are sending me another one, or the first one fixed (don't know yet), but now I'm really freaked out - what the hack do I do with the updates?