dennyhardwick

While trying to update my HELIX LT from version 3.11.0 to 3.5, I keep getting a "Backup dialog failed to load" error message." Note this error occurs when trying to backup from both the HX Edit user interface, as well as during "STEP 1: Create Backup" of the update process. As the only options are "Back to HX Edit" and "OK" it is not possible to update the firmware on the HELIX LT to version 3.5. I'm using a MacBook Pro with MacOS Mohave 10.14.6. In addition, I tried HX Edit version 3.11 and when that didn't work updated HX Edit to 3.5 and it still doesn't work. Any help would be appreciated. Thanks, Denny

Here is the above mentioned Cush N Shade at a recent beach gig. It worked great. However, had the sun been behind me, direct sun would still be a challenge. PS first post with images, so fingers crossed.

The extra area inside is limited. I have a couple of other small cords along with the power cord, but the space is not big enough for a 50' XLR or similar. Maybe you could lay extra cords on the HELIX LT and close the lid on top of everything. The flight case, including shipping and tax, was $198.12. I know there are cases for less money, but I had a fly-gig to pack for and didn't want to have to customize the case (inside padding) in any way. For sure, it was a hassle-free experience and the case is excellent. I may also pick up a gig bag/back pack for local gigs, but really don't believe I need it. Thinking about it, I carry my guitars in hard shell cases for a reason.

Good idea, thanks for the suggestion on the stir sticks and pointing out the need to have good airflow for the unit. I purchased a flight case and have been leaving it in the bottom of the case during gigs. I'll pull it out when doing outdoor gigs. By the way, the flight case is specifically designed for the LT model, excellent quality and the unit fits perfectly. There is a small area inside for the power cord. The company is in England, but I received the case two days after ordering it. Excellent! More info at: www.theflightcasecompany.com.

I recently played an outdoor gig with my new HELIX LT and also noticed it was very hard to see the display when the board was in the direct sunlight. (Is there a brightness setting for the display?) I live in So California, play frequently outdoors, and I hadn't thought about the heat, so I'm glad I saw the above posts. I'm going to try using a small shade that I bought for lounging at the beach (designed to block sun from your head). I think it's just about wide enough. If interested, it's the "Cush-n-Shade." Here's a link: http://www.cushnshade.com/. It's probably not exactly right, but you can change the angle of the shade and the overall concept is very close.