firebobby

I recently purcahsed a Spider V 60 and have created an online account Tried to register the product on the website but despite copying the serial number in exactly how it is written on the amp (and a couple of variations) I am told that there is an error as the Serrial number doesnt match the product?? I cant create a ticket until I register, there is no email I can find to ask what the problem is I dont fancy calling the USA or Germany about this Can anyone help?